Camere da letto
- inglese, francese, tedesco
- Ultimo aggiornamento del calendario:
- 30 nov 2018
Per i pasti
Regole della casa
Politica di Cancellazione
Rimborso del 100% se si cancella la prenotazione almeno 30 giorni prima della data di arrivo. Rimborso del 50% se si cancella la prenotazione almeno 14 giorni prima della data di arrivo.
Ballaterson Cottage 1
Listing description accurate. Excellent cottage that was very well appointed, which was presented in excellent condition and very clean. Very good customer service when required throughout our stay. Highly recommended. We toured the Isle of Man during the day, visiting attractions that we had been to in previous years and some that were new to us. Due to the quality of the kitchen and the accommodation gernerally, we ate in the cottage each evening, rather than drive to pubs and restaurants, which would have involved driving on unlit roads during the hours of darkness.
Just received your review.
A very detailed review and much appreciated.
Thank you for booking again for the Manx Classic in 2020
The cottage was well equipped and very clean and comfortable. The view from the windows were spectacular. We will certainly be visiting this cottage again in the future.
Thank you for your lovely review. It was a pleasure for you to stay at Ballaterson Cottages, and you and family are welcome back at any time.
Amazing cottage with a fabulous view.
This cottage was amazing, it was so well equipped and had the most amazing views. We will certainly visit again.
thank you so much for your quick response, and your lovely review.
You are very welcomed back at any time.
The overall appearance of the property is attractive and the owner very helpful. However on entering the property while again the décor is attractive and clean the kitchen surfaces were less than clean and I felt I had to do a cleaning job of all surfaces throughout to feel comfortable. The equipment was adequate but the fridge had clearly not been cleaned as food was found in it. The shower was good and water lovely and hot but information about the beetles that come in doors from the surrounding fields would have been helpful. Having struggled with the correct dates for my booking not being shown on the web site I have to say this was not one of my better holiday experiences.
Dear Mr/Mrs Milner,
I am taking the oportunity to reply to your review of your holiday at Ballaterson Cottages.
I was very disappointed and shocked to read your comments and am taking this opportunity to reply as we are always open to constructive critisism.
You felt the cottage was not clean in particular you mention the kithen work surfaces and the fridge. I personally undertake the cleaning and never in the eight years that i have been doing this, have i been informed that the cottages do not come up to the standard - in fact it has always been the opposite and the tourist board always mention the cleanliness when we are inspected on an annual basis. With regard to the fridge - food being left. I left milk in the fridge yfor yourselves. I can confirm there was nothing in the fridge - however, I may have inadvertently not checked the freezer compartmentt and if this was the case I profusely apologies for this oversight.
You made a comment about insects - I would point out and I did discuss this with you that the cottages are situated in the country next to agricultural land and due to the extensive hot weather this year there has been an abundance of insects and I am afraid I cannot do anything about this.
Regarding your disappointment i would point out that at no time during your stay did you discuss these problems with me otherwise i would have endeavoured to sort any problems out to your satisfaction, so i am extremely upset to get such a review when this could have been rectified at the time.
A further comment - your request for clean towels after 3 days - these were happily provided for you - this is not a usual request with self-catring establishments and if clean towels are provided there is normally a charge - we did not ask for any remuneration and were happy to oblige.
Last you mentioned some issues with the web site - unfortunately this is not our own website, it is a global holiday rental website so unfortunately and problems are out of our control.
I was so unhappy to hear this was not one of your best holidays as Iendeavour to make each client s stay as welcoming as possible in this beautiful part of the country so apologise if this was not the case but have certainly taken your comments on board.
Comfort in beautiful surroundings
Wonderful countryside and lots of interesting places for walks.
The cottage was just right for a relaxing holiday
Thank you for booking with Ballaterson Cottages, and your very nice review of my place.
Maybe we may se you and your wife in the future.
My best holiday ever, and the reasons for that are not only one. But Ballaterson Cottages and Georgina was two of them, and the people of Ballaugh.
thank you so much for your review commenets, its very much appreciated.
hope to see you back in the future.
PLEASE NOTE: The owner of this property accepts payments in the original currency amount specified (BRITISH POUNDS) before use of conversion tool. The conversion tool is for your convenience only For TT fortnight 2014 IS FULLY BOOKED