Our family of 12 stayed at Villa Coldew, and from beginning to end, we had the BEST experience! The pictures are what the advertisement says they are: lovely ocean view, beautifully kept lawn, amazing service in housekeeping, friendly owner! Ms. Connie missed no details, kept all receipts of what we bought, Cooked food at our request, and was very fair with her price. Detail-oriented and eager to please, she makes the experience at Villa Coldew worth it. She and the staff know when to come around versus giving privacy, and they all navigated that very well. The neighborhood is super safe , quiet, and absolutely lovely. We woke up to a view of the ocean every day, and had coffee and drinks on a gorgeous veranda with a view of the ocean. New Years night brought cruise ships on the water blowing their horn, and it felt movie perfect. Even our driver who we got to take us around Ocho Rios and other places was knowledgeable and worked with Ms. Connie to get us where we needed to go—he was amazing!! If you stay at Villa Coldew, ask for Wendell Stoddart as your driver! The only detail I can think of that was disappointing is the jacuzzi—the heating element was out when we were there and the pool was cold. Mind you, we did go at the end of December and beginning of January, but we would have loved for that to work. Nevertheless, we will book again and again and again to have a genuine Jamaican experience and to stay specifically at THIS HOUSE. We are already scheming our next vacation at Villa Coldew within the next year. I would skip the resorts ANYDAY to have this specific experience again. This is a must-stay!! You will not be disappointed!!!