Sala Comacina Residence con vista Isola Comacina. Ampio soggiorno fino a 10
Camere da letto
- inglese, italiano
In Primo Piano
Regole della casa
Politica di Cancellazione
Rimborso del 100% se si cancella la prenotazione almeno 60 giorni prima della data di arrivo.
Recently built. Very neat. 8 adult guests and all loved it. 3 levels with living area and kitchen on middle floor. Picture of outside patio advertised is exactly as it is. Great views. Matteo the owner was a pleasure to deal with. Awsome.
fantastico, splendide vedute
The property is fantastic and the views are incredible. The kitchen is big enough to accommodate our party of seven. The hot tub pool and sauna were wonderful after a day of walking. the beds were comfortable. Would come back again
Wonderful property! Great Location!
Wonderful property on Lake Como. Apartment was clean and well appointed. The building and the apartment are well secured and we all felt safe during our stay. All the space was perfect for two couples, one couple upstairs and one couple downstairs. Kitchen was well equipped so you can cook in our better yet.....use the recommendations for local restaurants. Pool and hot tub were great for relaxing in the evenings. There is a lift which makes getting luggage in and out simple. Location makes access to Switzerland, Bellagio, and Milan simple. Check-in and check-out were quick and easy. It is Italy so remember that cars, roads, and parking areas are smaller than are normal for the US. Would love to stay here again.
misleading information and uninformed as to building works next door and on the property
We arrived at the property and where surprised to see a villa next door, where it clearly is not in the picture online, also there where two very large building cranes directly in front of the balcony area spoiling any possible chance of a view at the lake or the mountains, these things alone would have stoped me booking this villa had i known.We where then woken every morning at 6.30 by the builders next door completing the path, if that was not bad enough on Wednesday morning at 7.30 we had a roofer working on the roof which was very loud, we received no warning of this from the manager and when contacted he informed me that the work would stop immediately which it didn't until an hour later.The pool area floor was in very poor condition and in some places on the steps a little dangerous, I am deeply disappointed with my stay as this was a lot of money for me to pay, i am in the building trade and go on holiday to get away from all the above mentioned issues, i mentioned my issues to the manager on departure and he just offered a discount when i book with him again, i found this highly inadequate and would like to know if you will be offering me any compensation for my unenjoyable stay, regards Mr K Moye.
Thank you Kerry for your review.
I am very sorry the stay failed to meet your expectations. If I knew of any issue on arrival or indeed at any time during your week long stay I would have of course naturally responded to ensure we could rectify any issue for you had you advised us any time during your stay.
Unfortunately, as we do not hear from you until after your departure when you asked us for a discount it was too late for us to influence your stay hence the offer for a discount against a future reservation which we have confirmed we will be more than happy to honour.
To clarify the crane in view mentioned during your stay was located outside of the residence and therefore outside of our control. Naturally, if we were aware of any disruption to your stay we would have offered to move you to once of our other apartments here at the residence as we have 6 homes in total or to another one of our 20 plus homes around the lake. The work at a neighbouring residence is all but complete and whilst there was a crane present during your stay there was still an excellent view of the lake and as you can see from previous reviews all other guests have been very happy with their stay here.
To confirm there is no building work taking place at our residence. During your stay there was a couple of loose tiles that required fixing next to the pool area which we addressed at the time and have now fixed. As you are in the building industry I am sure you would appreciate that if from time to time things need repairing it is courteous to resolve immediately once we have informed the guests to confirm if convenient which we did in this case and only fixed these after your departure, so not to disturb you, which we have now done so.
As you can see from the other reviews received online after your stay the guests feedback is extremely complimentary so I am very sorry this was not your experience. As we have communicated to you we are have agreed to offer a discount against a future stay as a goodwill gesture.