Camere da letto
In Primo Piano
Regole della casa
Everything was perfect; location, staff who greeted us, the layout. After we got there we wanted to stay longer but we had to move on to Venecia.
Very cool to stay in a building so old, but modern.
Thank you very much, Chris.
We are glad you enjoyed your stay.
Lots of stairs
The location was good. But the issues of not having hot water to take a shower was not good. The 3 time a repair man came to fix it. He said they always have the problem and the owner did not want to spend the money to repair properly. I emailed the owner asking for a credit to my cc. They said no. If u stay there I hope u get hot water. Also lots of noise at night.
Thank you very much for sharing with us your feedback. It is only through our guest's feedback that we can improve our service.
We regret to read that you were not completely satisfied with our customer and maintenance service. We always try to do our best for our guests!
We apologise for any issues you may have experienced while staying in our apartment.
Central & Convenient
Spacious, well equipped. Better instructions on using the washing machine would have been helpful. The staff were very good, took care of ordering our taxis which arrived promptly.
The beds were very comfortable and everything you have to see in Florence is within reasonable walking distance. It is best that you are prepared to bring your own sugar, spices, oil & vinegar. The stove is easy to use and there are enough pans. There is a grocery store about 30 metres from your front door, so getting your supplies home is easy. All in all, a good place for two couple or a couple with children.
we are really glad to know that you've spent a nice stay in our apartment in Florence.
We would like to thank you for the positive feedback that you've shared.
It's been a real pleasure hosting you and we kindly invite you to do not hesitate to contact us again in case of future trip to Florence.
Nice place, poor management
The good, the bad and the ugly.
The good: It is a very nice apt. a bit gloomier then is represented in the photos, but it is very roomy, and it is a great location.
1) The person that met us was pretty much in a hurry when we arrived around 6 ( we had told them our arrival time would be somewhere between 5 and 6 depending on the bus schedule accuracy) .
2) There is absolutely nothing in the kitchen area to get you started. No kitchen towel, no paper towels or anything. The bathroom was stocked with a few rolls of toilet paper.
3) The washing machine door was broken so we couldn't use and used a laundromat instead. Two days later it was fixed.
The ugly: We received an email that we would be charged to repair the door, since it had been broken previously. It took several attempts to make it clear to them, that we were not the ones that broke it in the first place. In the end they made it sound like they were doing us a favor by not charging us. Very frustrating.
Although it is a nice place and centrally located, I would not use them again. I will stick with airbnb from now on.
Nice Place, that broke down.
Although we enjoyed our visit to Florence, we did not necessarily appreciate our accommodations.
Pros - The unit, was in a great location, it was spacious
Cons - The unit had air conditioning in the bedrooms only, so the rest of the unit was very hot and uncomfortable during our stay.
Problems - the Washing machine broke. They claim I broken it, although I have informed them it was clearly a problem with the machine being old and not well maintained. They charged me $124 for repairs, not happy about this. Also, the front door lock was broken, the door actually got jammed and we were not able to lock it, without carefully holding it together.
first of all we are glad to hear that you've enjoyed your visit to Florence in the end.
Regarding your accommodation I would like to inform you that the washing machine was perfectly working before your stay.
We really hope that any troubles that has occurred during your stay have not compromised your overall experience.
In the meanwhile we would like to thank you for giving us the chance to improve the standard of our service.
Ideal location in Florence
My family of 6 stayed here for our first trip to Italy and this apartment was the perfect location! Right outside of the major piazzas, within walking distance to the major sites and train station.
The unit is comfortable - the showers are a tight squeeze, but all the amenities worked. Apartment is from the medieval times but adds so much character to the space.
thank you very much for being our guest and for sharing your opinion with us.
We are glad you had a lovely stay in Florence and enjoyed our Renaissance apartment.