6/10 Soddisfacente
Maja P.
10 febbraio 2024
Mi è piaciuto: Check-in, comunicazione, posizione
Non mi è piaciuto: Pulizia
Cleanliness of the property
We were very disappointed in the state of the property when we arrived. It was not in a good state i regards to cleanliness.
> The fridge was dirty, with a handful of dead flies
> The dishes were dirty. The pots and pans were in a very bad condition, we were unable to cook in them.
> The barbecue was very dirty - it took us an hour to clean it.
> The oven was also dirty, it had a horrible odour - we didn’t use it.
> The doonas in the kids room had dark marks on them .
We had a small child who was on the balcony, and the balcony fence slats were very loose and one of them came of and the child nearly fell of the balcony.
When you are paying this amount of money to stay at a property you expect the cleanliness to be near perfect. The people staying at the property should not be coming in for a 5 day stay and be required to spend a whole day cleaning and washing. It’s unacceptable.
We come to Denmark often and love staying in the country. The location and surrounding of your the property is absolutely beautiful , the kids loved playing outside and we enjoyed being in the forest but the above put an an enormous damper on your stay.
Maja P.
Soggiorno di 5 notti a gennaio 2024