The good:
- The property the unit is on is nice, pool
- Location is great for the price
The bad:
Safety issues:
- discovered on the last day the front-right stove burner has a gas leak, even when lit
- smoke alarm has been taken out and put in a kitchen drawer
Inaccuracies in the listing:
- the unit is on the first floor, even though the photos imply an upper floor
- not all furniture from the photos match the unit (specifically some of the living room seats)
- layout of the unit does not match the listing
- wifi speed of 100Mbs specified in the listing is not provided - only 50Mbs
- soap, toilet paper, paper towel are not provided other than a miniscule amount to "get you started" (quoted from contacting host). It seems to mostly be leftovers from previous guests
- unclear if there was a fire extinguisher
- unclear if there was a carbon monoxide detector
- fairly certain there was no first aid kit
- definitely no lake view
Cleanliness issues:
layers of dust
Hair in bathtub
Vomit on toilet seat
Dirty utensils
Other issues:
A lot of corrosion on bathtub drain, evidence of a long term lack of care
Outlet behind dining table has burn marks
Some outlets are extremely loose
Nevada energy will constantly override your thermostat during the day in the summer to 80F if you keep the white box under the TV plugged in
Communication with host, Wifi issues:
Host insisted on communication outside of VRBO - BE VERY CAREFUL ABOUT THIS, VRBO IS LIMITED IN HOW THEY CAN HELP IF YOU HAVE AN ISSUE AND THE COMMUNICATION WAS DONE OUTSIDE OF THE VRBO APP. Anytime anything seems suspicious keep it in the app, if the host continues to refuse to communicate that way, contact customer support
When we arrived the wifi constantly dropped entirely, it took 2wks to get the owner to replace the decade old router and modem (confirmed age via a tech who visited). During this process the owner lied to us saying the tech said everything was fine (lie - I was with the tech when they phoned).
While I will admit I didn't tell the host about all of the issues (I called him on the first day about the tp and the wifi), this is because I wanted to focus on the most pressing issues and get that resolved before moving on to other things. After the struggle that it was to get the host to fix the decade old wifi equipment I had no desire to continue working with him for the other issues. This said, all these issues are easily solved by caring for the unit properly, before guests complain