- Appartamento55 m²
- Camere da letto 1
- Posti letto2
- Soggiorno minimo1 Notti
- Tasso di risposta:
- Tempo di risposta:
- In un'ora
- inglese, francese, tedesco, spagnolo, portoghese, russo, olandese, svedese, ceco, danese, norvegese, polacco, ungherese, arabo, finlandese, Mandarin
- Ultimo aggiornamento del calendario:
- 14 lug 2018
Camere da letto
Per i pasti
Servizi sul posto
Attività di svago
Sport e Attività ricreative
Regole della casa
Politica di Cancellazione
Non è previsto nessun rimborso per cancellazioni fatte quando il pagamento è già stato effettuato.
One of the worst living arrangements I have encountered in 73 years of life.
You should be embarrassed!
We are disappointed but not surprised
Why are you the only guest to say that, while everyone can easily check here and everywhere in Internet how the properties of Agnes & Philippe-Alexis in Marrakech are?
Just because we didn't refunded the extra guest you booked, while you finally stayed alone.
You booked for 2 guests, 08 months prior the arrival. You stayed from the 23rd of April 2018 until the 11th of June 2018 so 49 nights. How can you explain that you stayed 49 days and 49 nights in the worst apartment? This is not credible and you don't give any detail.
For a perfect clarity, find below a copy of your last sms:
"I am at the airport: You May reimburse the 900+ Euros I paid for a second guest. Since my wife was definately not there, I requested this reimbursement at the beginning, then in the middle and now at the end?? Rather than leave you an unpleasant review I will simply ask you for the THIRD time to reverse that charge immediately: Merci!"
Now, the review wrote by Jane, the guest who stayed after you. This review has been verified and it is available on line, therefore everybody can check it:
"Agnes & Philippe’s apartment is everything I wanted and more. Conveniently located in the new town, it is easy to find. all things from cafe to bakery shops and restaurants are within walking distance. However, the street where the flat located is not a busy one, with no noise at all. The flat is clean and stylish. I loved the decor ( especially the balcony) and the fresh flowers they prepared upon my arrival, even though I booked it last minute. They are very professional landlords, kind and thoughtful. In the flat, there are plenty of pans and other kitchenware to prepare breakfast or other meals. Bed is very comfortable. Overall, it was above my expectation. Will be more than happy to stay here again if coming to Marrakech again."
Agnes & Philippe-Alexis
The property is very true to the pictures. I did not expect the hospitality that I received, not only by the owners but also by the people that help them. I was blown away and I can't wait to use another one of their properties.
A nice place to stay
A nice apartment in a good location. It is kept very clean and tidy and it stays cool during the hot days. It's about a half an hour walk to the Medina (or a 5 minute taxi ride) and there are lots of nice restaurants close by. Great if you want to experience the Medina during the day but also want a quieter place to retreat to at night. Our driver, Abdou, picked us up at the airport and carried our bags up to the apartment were Jamila was waiting with mint tea and pastries. Jamila doesn't speak English so Abdou stayed with us while checking in and translated what she said. Abdou also left us his number so we could call him if we needed anything, he was a star! All in all a nice place to stay with really helpful staff.
A lifetime of memories from Marrackech
Our memorable stay in Marrakesh began with a warm welcome from Jamila who greeted us with mint tea & lovely pastries along with an introduction to all of the facilities in your cozy apartment. And a beautiful floral arrangement from too!
Everything in the apartment was perfect for our stay; we especially enjoyed the beautiful balcony & impressive views of the city.
We met many interesting, friendly people, ate some very tasty, typical Moroccan dishes, saw some amazing sights, experienced the magic of the medina & marvelled at the 10,000 souks (I think we saw at least half of them) and Cindy is leaving with 2 butter-soft leather jackets as souvenirs. Mohammed gave us an excellent introduction into several thousands of years of Moroccan history and taught us the meaning of Habibi.
We leave Morocco with warm feelings and fond memories of your fascinating country
Thank you for the great hospitality!
This place was absolutely beautiful and the housekeeper/personal manager Jamila was a blessing. We only stayed for one night but the stay was like a dream. So clean, the view was beautiful and the set up of the house was so quaint. Thank you for the great hospitality! We will never forget it!
Thanks for sharing your experience, we have been equally happy to hosting you. Welcome back any time. Agnes & Philippe-Alexis
Thank you for the nice time
I loved everything about my stay here. Philippe and Agnes are fast to reply to messages and emails, and check in was smooth with their assistant, Jamila. I felt like home in the apartment, and even though I was here in January where it can get chilly at night and in the mornings, I didn't use the heater /aircon at all. The location of the flat is perfect, and just 1 min from the main shopping street/cafes, etc etc.
Altre informazioni sui prezzi
Refundable Security deposit 500 Euros 24 hours prior the arrival date - Refunded within 48 hours followings the departure- Caution remboursable 500 Euros à régler par transaction sécurisée, 24 heures avant l'arrivée - Remboursable dans les 48 heures suivant le départ. Tous vos paiements sont couverts par la garantie homeaway/abritel Priorité aux couples et aux familles