2/10 Terribile
Shaina L.
29 marzo 2024
Non mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
HEALTH HAZARD!! Contracted bacterical infection from hot tub
This was hands down the worst vacation rental experience I have ever had in my life. Myself and a companion stayed for two nights; from Friday to Sunday, at the property. During our stay we both began feeling ill, and hours upon our return Sunday evening we broke out in full body rashes along with experiencing vomitting and diarrhea. I immediately called my doctor on Monday and was seen Tuesday. I was diagnosed with the condition "Pseudomonas Folliculitis," caused from the bacteria Pseudomonas Aeruginosa growing in the hot tub due to lack or proper cleaning and maintenance. My doctor told me I needed to let the property owners know so they could drain and properly clean the hot tub. I reached out to the property owners and VRBO to let them know of the bacterial infection I contracted from their property. I sent proof and picutres including the horrible rash on my body, test results and after visit summary from my doctor showing the bacterial infection along with prescription information I had to take in order to treat the condition. The property owners have been unwilling to communicate, or to issue a full refund. I have been waiting a month now to hear back from them.
I am mortified and apalled how the property hosts have treated me and handled this situation, especially considering the proof and records I provided detailing this absolutely horrific experience. I have permanent scarring all over my body from this nightmare experience. I would give zero stars if I could.
Shaina L.
Soggiorno di 2 notti a febbraio 2024