Camere da letto
- inglese, spagnolo
In Primo Piano
Regole della casa
Politica di Cancellazione
Rimborso del 100% se si cancella la prenotazione almeno 14 giorni prima della data di arrivo. Rimborso del 50% se si cancella la prenotazione almeno 7 giorni prima della data di arrivo.
La propiedad es fantástica, super limpia, con todo lo necesario para pasar unas vacavacaciones inolvidables, lapor ubicación de la casa está excelente muy cerca de Progreso. Nuestro anfitrión siempre estuvo pendiente de nuestras dudas. No nos queda más que agradecer su hospitalidad y amabilidad con la que nos han recibido. Esperemos pronto volver...
Lovely house and beach access
We rented Casa Norte for a month and enjoyed being in the Yucatán. The house is lovely and the pictures are mostly accurate. The furniture in the pool area could do with some updating but sitting outside was tricky anyway because of the mosquitoes. The property manager responded to our requests promptly for the most part, it took repeated requests to procur kitchen towels to dry dishes. One of the biggest challenges of staying here for a month was the lack of laundry facilities. We washed everything by hand and had a clothes line strung across the pool. A car would be useful, but we used Uber and eventually found a personal driver we used to see what the Yucatán has to offer (lots).
The beds are very comfortable, the aircon works great and the beach area is wonderful with no undertow. The pool is not heated but still usable. We enjoyed being away from the hustle and bustle Of Progreso. We really enjoyed our time here.
A very comfortable place.
We really enjoyed our stay at this house, Although we never saw the owners every thing was as advertised. The air-conditioners in all the rooms worked very well, the beds were great.
Better communication will make this a 5 star stay
Casa North Star is a beautiful large villa, only minutes walk to the beach, however, the main issue of our stay and reason I have given only 3 stars is the lack of communication and crossed wires around our arrival.
Having arrived at Cancun airport from Saskatoon and waiting 1 &1/2 hours for our hire car, we then had over 5 hours driving to reach our villa, after a lengthy trip we finally arrived in the general area in the dark not knowing exactly where we were going, we had 3 kids, 2 of whom are 8 and 10 years old and my Mother who is 71 and insulin diabetic who was not feeling good by this time, this was around 11pm, after several attempts at calling on the way we finally got hold of the owner but his description of how to reach the property was vague and we had no clear map showing where it was and the villa is NOT signed outside as Casa North Star!!!
After 8 times going round several blocks of huge properties and asking the Police at the nearby Police check twice we finally found the property, however, we had not been sent the door code, after 3 attempts we eventually got this opened, thanked the Police for their help and finally got settled for the night.This was not the best start to a relaxing holiday, all that is needed to improve this is a Welcome pack, better directions, a clear map and a clear sign outside the property showing Casa North Star and the codes sent prior to arrival as the Home Away APP does not work well!
It was around midnight before we got into the villa!
A few other points to mention, we had lots of questions and though Jean Pierre who was there to help did come out a few days into our stay and was very polite and helpful we had multiple things that should not have been a problem really, 2 of the air con units in the bedrooms kept going off after an hour and not coming back on!! The pool which was private and in shade with palm trees over was not filtered and the wiring apparently was not sorted for this to work, the pool was very cold being in a shady area and open air meant got pretty dirty without filter so we did not use it as much as I had hoped and it was THE main reason we chose this villa!!!
The whole 12 days of our stay we never had beds remade or clean bedding delivered and the sand gets everywhere!!
We had to ask for fresh towels after a week, which we got the next day, the netflix/tv only worked in 2 of the 4 bedrooms and lots of cutlery was very rusty. A vehicle is absolutely essential to your stay
Maison de rêve dans quartier très moyen...
Cette maison est à la hauteur des photos de présentation : les volumes sont enormes, des salles de bains partout, literie de bonne qualité.
Malheureusement l’eau du robinet y est salée, rendant la vaisselle douteuse et le quartier ne vend pas du rêve : sale, delaissé, bref décevant... Dommage!
The house was magnificent. Very reasonable and little contact with the manager (which is good). The area is great and the locals are friendly. Wish we could have stayed longer. Thanks Jean Pierre for the wonderful stay