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6/10 Soddisfacente
Sam P.
9 aprile 2024
Unit 009 '24 Spring Break
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The unit was as described. The location was convenient to all amenities. It wEasily slept our group of 8. The day we arrived the wifi was down. I called the office and maintenance (Paul) arrived shortly later. He said we would need a new modem and would receive one the next morning (Easter Sunday). The next day noone called or mentioned the modem. I went to the front office and was told I would get one, again, in the morning. Monday we received a new modem, but but no login info. The next day, again, I went to the office and was told the "guy" with the passwords would be in tomorrow. I went back to the office Wednesday morning and everyone seemed confused. We never had wifi or live TV for the 5 night/6 day stay. The TVs were in guest mode and required internet to do anything. Very disappointing. I needed to work during our stay, so after a couple days I spent most of my morning in a local Starbucks to use the WiFi. Nothing was ever mentioned about compensation for no wifi or tv for the 6-day stay. At $500/night it's a shame that a major amenity like wifi/cable was unavailable for the entire trip and we never got a single follow-up or compensation. Do better Sandpiper Cove and unit owners.
