The Beach House - A Unique Beach Front Villa (4 Appartamenti a 1 Privato Villa)

Fantastic time yet again at the Beachouse. Michael is very helpful and can’t do enough for you to make sure your stay is hassle free.Already booked up again for next year.Would definitely recommend this gorgeous accommodation.

Arrived to a house with very dirty outside areas. Old fashioned inside. Bedroom shutters broken with birds nesting in the ‘shutter box’ - very noisy and bird poo all over window. Enormous building site next door to The Beach House causing a huge amount of dust and noise. The local beach appeared to be unclean, very muddy and totally unused by anyone. No air conditioning in downstairs bedrooms (6 bedrooms). I would not recommend this house or be returning. Following my complaints, photos were sent to me showing how well it had been cleaned for future guests. I was also told shutters will be repaired. I was given a small refund as a ‘goodwill gesture’

A big group of us rented the whole villa and it was perfect for so many people, so communal but still lots of space to all do their own thing, we had an great holiday. The owners were lovely and very helpful. The beach near by is not really usable though, we had to journey to La Manga. The pool also could not handle having too many people in it it seems, the sun cream kept making the pumps stop working, so maybe a new pump would be solve this problem.

Had another great holiday in the beachouse. Very clean and well maintained,pool great. upgrading carried out this year which was great.Michael and Stuart are very helpful and nothing is a problem even got a personal shop which was amazing. Would highly recommend this gorgeous property.

Pool filter constantly stopped working and pool size according to the pool engineer is not suitable when property is full. Pool engineer stated suitable for 8-9 people. Three of the group got ear infections and one child a skin infection who according to doctors at home is due to the pool.

The cold water system is is not fit for purpose! There is a break tank installed onto the mains with a pressure pump to feed the 4 apartments. The pump has been installed incorrectly and does not work properly. The break tank has dead and living animal matter and has not been chlorinated ar cleaned for a long time. Photos can be supplied if required. This makes the water in all apartments not drinkable and notices should be fitted warning clients. This is a disaster waiting to happen and a serious incident will occur because of this. It is only a matter of time. I am reporting this as a professional who has been MD of a plumbing company for 35 years and if the property was in the UK it would be reported to the relevant authorities on a professional basis.

The booster pump is electrically fed by an extension lead run along the ground fed from a multi socket behind the fridge. Apart from a trip hazard it has no rccd (safety device) and the plug open to the elements. (Very dangerous).

Air conditioning in one apartment on arrival was discharging into bucket and two other apartments failed resulting in water leaking down the wall. Talking to restaurants owners in the resort, they'd told us that previous recent clients reported the AC issues and obviously not repaired. Not acceptable.

On arrival at 4pm we were told the accommodation would not be ready and come back later by the cleaners. Allowed in at 5.30pm not a good start.

On departure we stayed until 10am the time agreed, and no-one had arrived to hand over to. Due to travel constraints we therefore left the keys in the doors and not secure. This we were uncomfortable with and suspect It was the reason for our delays on arrival.

There is no inventory in any apartment, no tea towels and not enough glasses to go around. We washed the beach towels as requested with powder we took with us but as there was no washing powder on site question whether the towels on our arrival had been washed!

Generally the accommodation has serious safety issues that require resolving as a matter of urgency and our experience was not consider to the standard advertised.