We are a family of four. Husband wife and two grown up daughters. Tania the agent met us at the ferry and was very helpful. The flat is in a great location, has been tastefully refurbished and is clean and airy. It is a bit noisy especially on a Saturday night but you expect that because of the proximity to restaurants and bars. We had to close windows to keep out the noise and it was very hot in mid June 2017. The flat is on the third floor with no lift so we got fit climbing stairs after climbing the hill from the lake! Beds and furniture are of good quality.

Major disappointment - no WiFi. This seriously inconvenienced us. Can't recall if it was in the small print but, c'mon, who does not have wifi when you are paying these prices? We could use the wifi in Giorgio's shop but that is not much use for checking things the night before or in the morning before the shop opened. His wifi was painfully slow compared to the Hotel Serbelloni 200 yards away. Took 20 minutes to download my newspaper and even then the pictures did not all download. Giorgio needs to sort this out URGENTLY.

There were only four mismatched wine glasses, no side plates, no toaster, no teapot and no pair of scissors in the kitchen. For minimal expenditure the flat could have been properly equipped. Would have given 4 or 5 stars if these little things had been sorted but only 2 stars until then.