Will say Ann is attentive and communicates very well. She does try to help every way she can - with that said, seems her hands are tied and can only do so much.Yes, the unit is VERY outdated, Seems owner does the BARE MINIMUM on upkeep. IMO, they should hire new cleaners. Could use a big spruce on the decor which would make the outdated aspect seem a little better. I HIGHLY suggest bringing all your own linens, blankets and towels as they are also the bare minimum and I don't think the bed spreads get washed often from some stains on them. The washer and dryer super old, does the job, but the dryer doesn't work well so save time when needing stuff to be washed. I would also suggest just buying all paper plates, bowls, plastic ware etc. as none of it was washed. Plates had crumbs and food on them and silver ware not good at all. I would not really recommend this particular property, but I would consider this property management company, as again, Ann really does try to accommodate any way she can.
The carousel itself is a fun place for families. The staff is very nice and they work very hard all day long keeping it running smooth and clean. If you do rent this unit, I would suggest tempering your expectations and take my advise on bringing your own stuff.