We arrived at the condo, lugged our luggage up to the second floor only to open the door to a nasty smell, a huge hole in the kitchen ceiling and a big fan on the counter facing up to the ceiling. The place was really not that clean, did not look as nice as the photos online, very dated, many lights didn't work. Called Bart who had not responded to my previous emails - he was in a loud place with loud music, but I asked him what was going on with this hole in the ceiling. He told me they had a water leak and apologized. I showed the photos I took to my husband and he told me that was a sewer pipe not a water leak. I told him we were not happy with this place and to his credit, he did tell us that he would refund our money if we weren't happy and he did that. However, we were then stuck and had to go to a hotel that night and try to find another place while the PGA tour was in town! Not a happy experience at all - no call or message when this alleged "water leak" happened to give us any heads up or options to find another place just not acceptable!