Charme Riverside Townhouse momenti Da Castello di Tonbridge e High Street

Whilst the location of the property is superb, we did not think that the property was well suited to accommodate 6 adults. There was only sufficient seating in the lounge for 5 adults at a pinch so where was the 6th person supposed to sit comfortably on a autumnal evening? The kitchen was also not geared for 6 adults - there were 5 egg cups, 4 champagne flutes and 3 teaspoons but plenty of other equipment. When we arrived there was a problem with the lighting in the kitchen but the owner did try and arrange for this to be sorted out.

The property was located near the centre and there were many walks for our dog which was lovely.

We thoroughly enjoyed our stay in this charming Riverside Townhouse. It’s location was ideal for visiting all the places on our itinerary e.g. Knole House, Ightham Mote, Chartwell, Hever Castle, Chiddingstone Castle and Scotney Castle. The townhouse was perfect and extremely clean, with everything you could ask for included. Wifi worked perfectly and parking was easy. Although I have a disability, I was able to manage the stairs to the 3 floors without too much difficulty. Even although we did not need to contact the owners at any stage of our stay, we would like to thank Amanda for all her help both before and after our visit. A real pleasure and we will be sure to use HomeAway in future.

We found ourselves between houses just before Christmas and needed somewhere for us and our dogs as we were hosting the family Christmas dinner. We found this in the beautiful town of Tonbridge. Although we are local to Kent, this wasn't somewhere that we knew well.

The first thing that struck us was that the house was so clean. The second was that the owner had thoughtfully put up a Christmas Tree and some decorations for us to make us feel at home. The house is on three levels and the master bedroom and sitting room over looks the river which runs in front of the house. Being country mice we were worried about traffic and general town noise, but you wouldn't even know that you were a 3 minute walk from the centre of Tonbridge it was so quiet. Although the kitchen is well equipped, we just enjoyed the novelty of being able to walk to the restaurants. We did cook a fantastic Christmas dinner there, and the family voted it the best Christmas ever!

The owner was fantastic, always on hand and answered any queries straight away (just a small thing that we wanted the heating to come on at a different time which she was able to do remotely on an app!).

The courtyard was great for the dogs, and it was easy to clean up their mess and to keep them in the kitchen after a walk to do their paws. The house is only a few minutes walk from an amazing park (Tonbridge Racecourse) where we took the grandchildren and dogs and it was a lovely walk past the castle. We went there every day.

The house is on three floors, which wasn't a problem for us but I can imagine that it might be too much for the less able.

All in all a quiet, well equipped, clean house in a good location with off road parking, highly recommended!

The house was delightfully situated in a quiet scenic area on the river in Tonbridge very close to the castle, parks and shops. Unfortunately, throughout our stay we had problems with the water heating, the electricity and utilities which diminished our experience considerably.

1. When we arrived, the electricity was off except for some overhead lights and one outlet in the kitchen. We talked on the phone with the owner but there was nothing that could be done until 8.00 am the next morning when an electrician arrived. We had no hot water, no stove, no microwave, no internet access, and only one working outlet on the first night.

2. After the electrician turned the power on we were only able to get one hot shower between the four of us. We phoned the owner again who told us the control was on the dining room wall. But we had hot water only for short periods and at odd times. I had a hot shower the next morning but my son had only cold water for his shower directly afterwards. The same thing happened the next day. On the last morning, we all left without showers as only cold water was available.

3. The WIFI password was incorrect. The owner said we must have got an old password from an outdated part of the web site. We had received the password from the owner in her welcoming letter! We found the correct password on the router.

4. There were no instructions for the operation of any of the house utilities. All four people in our party own their houses in Canada and the USA and are experienced in fixing and understanding household appliances and systems. We were able to make most things work, except the all important hot water. But we wasted a lot of frustrating time understanding the various systems.

5. We corresponded with the owner who offered us financial compensation. But to our astonishment she stated that, “Acceptance of the financial compensation would be conditional on us seeing and agreeing to any review prior to posting”. We believe it possible that VRBO would find these terms in violation of the VRBO extortion policy which reads, “owners cannot mandate a review in exchange for funds or ask the traveller to revise a review for compensation”. This review is posted without prior agreement of the owner.

We have had a very comfortable stay in this beautifully decorated and well-equipped townhouse of modern equipment. This is our second stay in the property this year. We enjoyed the riverside, cooking experience in the kitchen, and BBQ and candle night dinner on the outdoor garden. The property has been improved with additional fixtures; not to mention about the new home appliance control system and newly fitted shower enclosure to the 2nd bathroom. This property is spacious, clean and tidy with good home atmosphere. We love to stay here and will certainly want to come again in the near future!