2/10 Terribile
ingrid f.
13 settembre 2023
Non mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Disappointed Stay. NOT Worth the Money we Paid!
Disappointed Stay at the Cottage
Our stay at the Cottage was a major disappointment and not worth the money we paid. It was difficult to find the location, even with GPS, and the house was not properly updated nor cleaned. The abundance of spiderwebs throughout the house was concerning, and we found shorts near the bed in the downstairs room. Additionally, the pillows upstairs had an unpleasant smell indicating a lack of cleaning. While we understood that there was no internet access inside the house, we were disappointed to discover that the "Wi-Fi" connection advertised on the deck could not be established. When we contacted Mike, the point of contact for our stay, he was unhelpful and even rude in his response. Mike’s Response was “There is no wifi in the house. The MacDonald's in Westernport has wifi”. Despite paying for two nights, we decided to leave the next day because of the unsatisfactory conditions. We left the property as clean as possible and informed Mike of our decision, but he never responded or inquired about the reason for our departure. As frequent VRBO users, this was our first time leaving a property due to such poor conditions. We paid for two nights, and it was not worth the price. Mike's unprofessionalism was further confirmed when he failed to respond to our text message. Overall, our experience at this property was unpleasant and not what we were expecting.
ingrid f.
Soggiorno di 2 notti ad agosto 2023