Great condo, great vacation!
recensione inoltrata: 11 luglio 2012
Data soggiorno: giugno 2012
Our recent stay for one week at the Palma Real condo #203 was really great! The condo was comfortable, with all of the amenities we could hope for. The only thing was that the jacuzzi wasn't working due to recent flooding/rains. But not the end of the world because it was summer and super hot and humid outside anyway. The onsite staff were great, kept the place clean and cared for, and offered help if needed. And Carlos, the manager was awesome! He recommended a fabulous tour of Chichen Itza, which we really enjoyed, was prompt to pick us up and drop us off upon arrival and leaving, and honored all agreements. The only thing about the condo which was less desirable was the location. Because there had been recent rain, we could not walk the short way to get into town because the road was flooded. That's nobody's fault, though, but consider if you are going in summertime, that you might have to walk a different route (a bit farther/out of the way) to get to and from town if the road is wet. But if you rent a vehicle, it's not an issue.
Persone di età 55+,
Fughe di sole donne,
Turisti senza auto,
Risposta del proprietario: Being located on the beach is wonderful, but there are a few drawbacks. One is that when it rains really hard, there is bound to be some minor flooding. There is nowhere for the water to go. When we have a big rain, it does make the shortest route to town impassable for a short time. There is another route that is a paved road, but it does take an additional five minutes. There are also taxis available for approx. $3 USD each way. The Jaccuzi has been repaired, we have a managment company that responds very quickly to any problems in the common area and we have a property manager that is available 24 7 in case of problems inside the condo. We do all we can to ensure that your stay is relaxing and worry free.
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